About SMART Service Desk
SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through...
SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.
Currently The App supports the full lifecycle of
- Incident Management
- Request Fulfillment Management
- Problem Management
- Change Management
- Release Management
- Configuration Management Database (CMDB)
In Addition, the App also provides Knowledge Management Module and User Surveys.
SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.
Please contact us at smartservicedesk.com for demo and Free Trial account.
Previous Versions
Here you can find the changelog of SMART Service Desk since it was posted on our website on 2016-10-01 20:51:09.
The latest version is 2.0.19 and it was updated on 2024-04-23 10:40:47. See below the changes in each version.
SMART Service Desk version 2.0.19
Updated At: 2023-08-31
Changes: Few default values are updated.
SMART Service Desk version 2.0.16
Updated At: 2021-09-16
Changes: Few default configuration parameters are updated.
SMART Service Desk version 2.0.15
Updated At: 2020-04-29
Changes: In this version, we have incorporated Advanced Authentication Security and Business Rules for process management.
SMART Service Desk version 2.0.14
Updated At: 2020-03-06
Changes: SMART Service Desk mobile app now fully support both portrait and landscape rendering of screens.
SMART Service Desk version 2.0.13
Updated At: 2020-01-28
Changes: The app has been updated to the latest API release and is fully compatible with all flavors of the Operating System. Few performance enhancements are also incorporated.
SMART Service Desk version 2.0.12
Updated At: 2019-08-21
Changes: In this release, we have added new rules for product licensing, where you can purchase the product in À la carte model. Now, you can attach files in Activity notes, Resolutions, CAB Notes and Plans & Docs and also can view the attached file names. We have also improved user login security. Resolution tab has improved features along with a new page to view more information.
SMART Service Desk version 1.3
Updated At: 2016-09-23
Changes: HelpDesk, CRM, SMART Help Desk, SMART CRM Desk, ITIL, ITIL V3, ISO 20000, Incident Management, Service Request Management, Survey Management, Knowledge Management
Disclaimer
Official Google Play Link
We do not host SMART Service Desk on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for SMART Service Desk is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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