SMART Service Desk - Google Play
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Publisher Description
SMART Service Desk, Service Desk, Help Desk, Service Automation,ITSM,Service Now
SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.
Currently The App supports the full lifecycle of
- Incident Management
- Request Fulfillment Management
- Problem Management
- Change Management
- Release Management
- Configuration Management Database (CMDB)
In Addition, the App also provides Knowledge Management Module and User Surveys.
SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.
Please contact us at smartservicedesk.com for demo and Free Trial account.
About SMART Service Desk
The company that develops SMART Service Desk is SMART Service Desk. The latest version released by its developer is 1.0.
To install SMART Service Desk on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-08-24 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the SMART Service Desk as malware if the download link to com.iitsw.android is broken.
How to install SMART Service Desk on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the SMART Service Desk is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by SMART Service Desk will be shown. Click on Accept to continue the process.
- SMART Service Desk will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version
posted on 2026-08-24
Few default values are updated.
version 2.0.16
posted on 2021-09-16
Few default configuration parameters are updated.
version 2.0.15
posted on 2020-04-29
In this version, we have incorporated Advanced Authentication Security and Business Rules for process management.
version 2.0.14
posted on 2020-03-06
SMART Service Desk mobile app now fully support both portrait and landscape rendering of screens.
version 2.0.13
posted on 2020-01-28
The app has been updated to the latest API release and is fully compatible with all flavors of the Operating System. Few performance enhancements are also incorporated.
version 2.0.12
posted on 2019-08-21
In this release, we have added new rules for product licensing, where you can purchase the product in À la carte model. Now, you can attach files in Activity notes, Resolutions, CAB Notes and Plans & Docs and also can view the attached file names. We have also improved user login security. Resolution tab has improved features along with a new page to view more information.
version 1.3
posted on 2016-09-23
HelpDesk, CRM, SMART Help Desk, SMART CRM Desk, ITIL, ITIL V3, ISO 20000, Incident Management, Service Request Management, Survey Management, Knowledge Management
Disclaimer
Official Google Play Link
We do not host SMART Service Desk on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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